FAQ

Got questions?

We have answers.

How much product should I use?

2–3 drops is all you need. Our oils are concentrated — a little goes a long way. Start small and adjust based on your skin’s preference.

Is Vanilla Veil suitable for oily or acne-prone skin?

Yes. Vanilla Veil is formulated with jojoba oil, which closely mimics the skin’s natural sebum and is non-comedogenic. It helps balance oil production rather than add to it. We recommend starting with the 5ml sample if you’re unsure.

When will Touché and HydraVeil launch?

Both are coming soon. Join the affiliate waitlist or follow us on Instagram @touchtheoryskincare to be first to know when they drop.

Can I use HALO on colour-treated hair?

Absolutely. HALO is lightweight and free from harsh chemicals, making it safe and beneficial for colour-treated, chemically processed, or heat-styled hair.

Can Touché really be used on hair too?

Yes — that’s one of its superpowers. Apply a small amount through mid-lengths and ends before a blowout for frizz-free shine, or press into the skin after makeup for a dewy finish. One oil, two rituals.

What’s the difference between the sample and full size?

The 5ml sample gives you 2–3 weeks of daily use — enough to truly feel the difference. The 30ml full size is your everyday ritual, lasting 3–4 months with regular use.

Do you offer refunds or exchanges?

We want you to love what you order. If something isn’t right, reach out to us at touchtheoryskincare@gmail.com and we’ll make it right.

How do I become an affiliate?

We’d love to have you. Visit our affiliate page to apply. We review every application personally and respond within 48 hours.

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